The Application is an integrated online platform consisting of the Company’s platform offering agronomy advisory , awareness of the agriculture products, designed to meet individual farmer’s and agribusiness need and offered by the Company on subscription basis (the "Application").
The Services offered on this Application are provided through both online and offline means by the Company
Collection of Information.We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors.
By submitting your email address, you are giving us permission to add you to our e-newsletter list.
Commitment to Data Security Your personally identifiable information is kept secure.
Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information.
All emails and newsletters from this apps allow you to opt out of further mailings.
Our Application is not aimed at Users under 18 years of age and we will not directly collect, use, provide or process in any other form any Personal Information of user under the age of 18 years deliberately. We therefore also ask you, if you are under 18 years old, to not send us your Personal Information (for example, your name, address) and to not access our Application. In addition to being of the minimum required age to use our Application under applicable law, if you are not old enough to have authority to agree to our Terms in your country, your parent or guardian must agree to our Terms on your behalf.
You agree that we may also use the Personal Information to contact you and deliver information to you that, in some cases, are targeted to your interests, such as targeted advertisements, service offerings and communications relevant to your use of the Application.
By accepting this policy, you expressly agree and allow us to receive and use this Personal Information for the above stated purposes.
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
Personal Information exchanged with Public: As a default setting, the Personal Information you exchange is only exchanged with or displayed for the Users with whom you have connected or with whom you interact through the Application. However, in the event you chose to exchange the Personal Information with public at large, your Personal Information shall be displayed on the Application and shall be visible to any and all users or visitors of the Application. In the event, you choose to exchange your Personal Information with public, it shall be available to anyone who has availed or not availed our Services and can be seen or accessed through online search engines or offline media.
Information exchanged with other Users: Your Personal Information may be exchanged, re-exchanged, uploaded or displayed by the other users (“Disclosing User”), in such an event the users connected to such Disclosing User or the audience which such Disclosing User chooses, will have access to your Personal Information. In the event, you exchange Personal Information in any group of which you are part of, all the group members of such group shall have access to your Personal Information.
Affiliates or Business Partners: We may provide Personal Information we collect, to our affiliates or our business partners through whom we provide Services to you. For example, we may disclose Personal Information to our affiliates in order to respond to your requests for information or Services.
Joint Marketing Arrangements: Where permitted by law, we may exchange your Personal Information with joint marketers with whom we have a marketing arrangement, we would require all such joint marketers to have written contracts with us that specify appropriate use of your Personal Information, require them to safeguard your Personal Information.
Persons Who Acquire our assets or business: We may transfer or transmit your Personal Information if we are acquired by / we acquire or merge with another entity or transfer a part of our business, including the Application to a third party. Any third party or resultant entity that receives your Personal Information pursuant to a merger, demerger, reorganization, restructuring or business transfer shall have the right to continue to use your Personal Information. In the event of such a sale or transfer, we reasonably notify you.
Our Application may use ’cookies’ to enhance User experience. Cookies are small encrypted files, that the Application transfers to your computer’s hard drive or on your mobile / tablet device or through any such electronic device through which you may access the Application through your web browser that enables the Application to recognize your browser and capture and remember certain information
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
GrapeMaster does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
We will retain your Personal Information for as long as your User Profile is active or till the time we are required to provide you the Services. We may retain and use your Personal Information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreement(s) or Terms. Consistent with these requirements, we will try to delete your information, upon reasonable request. Please note, however, that there might be latency in deleting information from our servers and backed-up versions. In addition, we do not delete from our servers, the files that you have in common with other users.
We value your Personal Information; we will ensure an adequate level of protection to protect and secure your Personal Information from any unauthorized disclosure. We have therefore implemented technology and policies with the objective of protecting your Personal Information from unauthorized access and improper use and will update these measures as new technology becomes available, as appropriate. Your Personal Information is stored on our database which is either hosted on the private cloud or public cloud. We verify accounts and activity, and promote safety and security on and off our Services, such as by investigating suspicious activity or violations of our Terms, and to ensure our Services are being used legally. All the weblinks used are with SSL security certification domain. We have in place data administrators who check the sanity of the data. However, all the information available on the Application is on an ‘as-is’ basis and the Company shall not be held liable for any information whatsoever on the Application.
As a matter of security, we take back-up of systems periodically. Although we provide appropriate firewalls and protections. Our systems are not hack proof. Data pilferage due to unauthorized hacking,virus attacks, technical issues are possible, and we take no liability or responsibility for it.
We/any of our personnel never asks for any kind of transactional details including but not limited to OTP, Credit/Debit Card Details, Netbanking/Phonebanking details. In case of any loss user will be responsible by its own.
You are solely responsible for all actions of your user account and password. Therefore, we do not recommend that you disclose your password to any third party. If you choose to exchange your credentials relating to the User Profile including the password or any Personal Information with third parties, you are solely responsible for the same. If you lose control of your password, you may lose substantial control over your Personal Information and may be subject to legally binding actions.
We are interested in your views, and we value the Feedback (defined below) we receive from you, we therefore have set up blogs and chat rooms for providing better Services and/or to receive your feedbacks. However, we do not have control or are responsible for any such Feedback or the Personal Information which you make available through these chat rooms or the Application. We encourage you to be careful about what Personal Information you disclose in this way.
Subject to any applicable law, any communication sent by you through the Application or through the blogs or chat rooms or testimonials or otherwise on the Application to us (including without limitation contents, images, audio, feedback etc. collectively "Feedback") is on a non-confidential basis, and we are under no obligation to refrain from reproducing, publishing or otherwise using it in any way or for any purpose. You agree you will not assert any ownership right of any kind in the Feedback (including without limitation copyright, patent, trademark, unfair competition, moral rights, or implied contract) and you hereby irrevocably waive the right to receive any financial or other consideration in connection with the Feedback, including without limitation acknowledgment of you as the source of the Feedback. Your submission of any Feedback shall constitute an assignment to us of all worldwide rights, titles and interests in all copyrights and other intellectual property rights in the Feedback. For this reason, we ask you to not send us any Feedback that you do not wish to assign to us, including any confidential information, Personal Information or any original creative materials. You shall be responsible for the content and information contained in any Feedback sent by you to the Application or otherwise to us, including without limitation for its truthfulness and accuracy.
You can delete your User Profile any time, in such an event, we would not be required to provide you the Services. If you want to delete your User Profile at any time (including if you want to revoke your consent to our use of your information) you have to send an email requesting to delete your User Profile. Upon which we will delete your User Profile within the next three working days. You will receive a confirmation email.
We recommend that you check the policy of each website / apps you visit to better understand your rights and obligations especially when you are submitting any type of content to those third-party websites. Please contact the owner or administrator or operator of such website / apps if you have any concerns or questions.
Company will not be liable for any damages, direct or indirect, incidental or consequential, and all liabilities including for negligence, loss or damage such as loss of revenue, unavailability of system or loss of data and loss of your Personal Information and for use of or inability to use Services of any kind that is offered or to provide indemnity or any other remedy to you or any third party.
Governing Laws: This Agreement shall be construed and governed by the laws of India without regard to principles of conflict of laws. The courts in Nashik, India shall have an exclusive jurisdiction over any disputes arising under this policy.
Dispute Resolution: Any dispute arising, shall be submitted to the arbitration to be conducted in Nashik, India in English language, in accordance with the rules and regulations of the Arbitration and Conciliation Act, 1996 (as amended from time to time), by a sole arbitrator, who shall be appointed by the Company and the award made in pursuance thereof shall be binding on the parties hereto. The dispute resolution and arbitration process mentioned in this Section will not prohibit Company from approaching the courts for appropriate interim reliefs.